Voice applications

Mobility

Whether you are looking to provide a solution for home workers, roaming workers or hot-desking facilities in the office we can help you build a solution that will provide a consistent experience for your customers and a common feature set for your employees regardless of location.

Contact centres

Even if you don't think your business runs a call centre it is likely that there will be teams or departments that would benefit from contact centre technology such as interactive voice response (IVR) or skills based routing. A modern IP based voice system will enable you to take advantage of these features and give greater flexibility.

Voice conferencing

Many organisations spend huge sums on voice conferencing but with IP telephony this could easily be handled in-house, with minimal management overhead, for a fraction of the cost.

SIP (Session Initiation Protocol)

Gives instant messaging-type awareness so that people trying contact you can see which of your communications devices (PC, desk phone, mobile phone, PDA etc) is switched on and ready for you to communicate.